Madden NFL 23 players who lost save files get 50% off Madden NFL 24

Compensation also includes beta invites
Madden NFL 23 players who lost save files get 50% off Madden NFL 24
Madden NFL 23 players who lost save files get 50% off Madden NFL 24 /

Remember when EA Sports lost a lot of Madden NFL 23 Franchise mode saves over the holidays and couldn’t recover a large amount of them due to a server issue?

While those save games not recovered by now are lost for good, the publisher has revealed a couple of measures to compensate those players impacted by the incident.

To make up for the mistake, EA Sports is offering everyone with a lost Franchise mode save file in Madden NFL 23 a 50% discount on buying Madden NFL 24.

Additionally, every victim of the incident playing on PS5 and Xbox Series X|S will be invited to beta test the next yearly iteration of the popular sports game.

EA has communicated this information through an email, which also went into detail on how this issue could pop up in the first place. According to this statement, the file server storage reached maximum capacity during the holidays with unutilized legacy code corrupting accessed leagues. At the same time, process errors deleted a lot of the available backups in an attempt to deal with the original storage problem.

All of that came together in what is basically a technical freak accident. EA Sports says that its team conducted a full root cause analysis with the help of technical experts. Infrastructure, code, and processes are in the process of being updated to ensure that an incident like that can never repeat itself.


Published
Marco Wutz
MARCO WUTZ

Marco Wutz is a writer from Parkstetten, Germany. He has a degree in Ancient History and a particular love for real-time and turn-based strategy games like StarCraft, Age of Empires, Total War, Age of Wonders, Crusader Kings, and Civilization as well as a soft spot for Genshin Impact and Honkai: Star Rail. He began covering StarCraft 2 as a writer in 2011 for the largest German community around the game and hosted a live tournament on a stage at gamescom 2014 before he went on to work for Bonjwa, one of the country's biggest Twitch channels. He branched out to write in English in 2015 by joining tl.net, the global center of the StarCraft scene run by Team Liquid, which was nominated as the Best Coverage Website of the Year at the Esports Industry Awards in 2017. He worked as a translator on The Crusader Stands Watch, a biography in memory of Dennis "INTERNETHULK" Hawelka, and provided live coverage of many StarCraft 2 events on the social channels of tl.net as well as DreamHack, the world's largest gaming festival. From there, he transitioned into writing about the games industry in general after his graduation, joining GLHF, a content agency specializing in video games coverage for media partners across the globe, in 2021. He has also written for NGL.ONE, kicker, ComputerBild, USA Today's ForTheWin, The Sun, Men's Journal, and Parade. Email: marco.wutz@glhf.gg